No matter what state your marijuana dispensary operates in, there are certain regulations that apply to remain cannabis compliant. Meeting these requirements is essential when seeking approval for a dispensary business license. However, cannabis retailers often struggle to consistently meet compliance standards while running a storefront day to day. Fortunately, taking control of cannabis compliance is easy when your retailer is equipped with powerful dispensary software.
As soon as a customer walks into your storefront, there are compliance protocols that must be followed and validating age is the very first. Most states with medical marijuana allow consumers 18+ to purchase cannabis and recreational use is a mandatory 21+ across the board. Installing IndicaOnline’s intelligent dispensary software will allow you receptionist to validate a customers age with one swipe.
A hidden advantage of swiping a patrons drivers license is that there ID information will be automatically fill certain fields on their customer profile. This will ensure that your dispensary doesn’t serve underage clientele, while expediting check-in for those customers who are eligible to make purchases. Selling to minors is a very serious compliance violation, and there have already been several license suspensions in California, Colorado, and Oregon for this specific infraction.
In addition to validating the age of medical marijuana patients, it’s imperative for cannabis retailers to verify medical recommendations and state medical cards. Rather than making paper copies of every single doctors recommendation or medical card, dispensary employees can now quickly upload images of these documents and add them to the patient profile.
IndicaOnline’s dispensary software comes with a built-in verification service so the receptionist can easily verify a patient in seconds. Once the patient’s documentation has been verified, it’s vital to assign them to their appropriate patient type. This is one of the most important steps at check-in as there are different patient purchase limits and taxes for patients with a recommendation as opposed to a state medical card. Any attempt to submit a false doctors recommendation or state medical card will be easily detected using our point of sale software.
Patient Purchase Limits
One compliance regulations that tends to vary from state to state is the patient purchase limit. As a general rule medical patients are allowed to purchase more marijuana than recreational customers, but it’s incredibly important that dispensary staff understand these limits. For instance in California, medical patients are allowed to buy up to 8 ounces of marijuana, while adult-use customers are only allowed one ounce of flower, 8 grams of concentrate, and six immature plants.
Attempting to calculate these limits during a transactions will only slow down the process and annoy your customer base. Instead, install dispensary software that can keep track of each patron’s purchase limit. Any time purchase limits are exceeded, dispensary budtenders will receive an alert on the point-of-sale letting them know products must be removed from the order to stay compliant. This feature is designed to protect your cannabis retailer from making a small miscalculation that could jeopardize your business.
Knowing how much tax to charge your customers is something that every dispensary owner should understand. Oftentimes sales tax will vary based on the location of your cannabis storefront, so consulting local tax administration is advised. Once your certain of the percentages that apply to your customers, adding these to the subtotal is simple with IndicaOnline’s point-of-sale.
An integral part of charging the correct amount of tax is categorizing your customer as either a medical patient with a state card, a medical patient with a recommendation, or an adult-use customer. This can be easily done when the receptionists creates the customer profile and will automatically apply the correct tax rates at check-out. IndicaOnline has created custom tax tiers that are easy to change if the tax rates fluctuate.
Any state that operates with a regulated marijuana market will require cannabis retailers to submit inventory and sales reports as part of their track-and-trace oversight. Manually preparing and submitting daily compliance reports is not only time consuming but it’s also prone to human error which can be costly for a growing business. Dispensary software provides automated compliance reporting so managers and owners can focus on running their business rather than complicated inventory audits.
IndicaOnline recently integrated with Franwell’s Metrc track-and-trace system for California and is a validated point-of-sale software provider. They offer a managed compliance integration meaning sales and inventory reports sync in real-time and dispensary owners never have to login to Metrc. This is a huge benefit that will offer retailers the freedom to grow their brand without worrying about getting their numbers in on time.